1. Consumer-First Approach

• We commit to prioritizing consumer interests and protecting consumers’ rights in every aspect of our work.
• We pledge to listen to and understand each customer’s unique needs, delivering tailored solutions that maximize the benefits of solar technology.

2. Compliance with Nevada Laws and Regulations

• We pledge to comply fully with all local, regional, and national laws and regulations governing the solar industry, with a specific commitment to adhere to Nevada Senate Bill SB293 and Nevada Assembly Bill AB39.
• We vow to stay informed and current with all legislative developments relevant to our industry, ensuring our practices consistently reflect compliance and legal responsibility.

3. Commitment to Local Presence (Contractor & Associate only)

• We maintain a physical, brick-and-mortar presence in Nevada to serve as a reliable, accessible resource for our customers and the communities we operate within.

4. Provision of Appropriate Goods and Services

• We are committed to providing products and services that are suitable, sustainable, and appropriate for each customer’s specific circumstances.
• We will conduct thorough evaluations to ensure that our offerings meet the highest standards of quality and relevance for our consumers.

5. Comprehensive and Transparent Customer Education

• We pledge to thoroughly educate each prospective customer on the benefits, limitations, and financial implications of solar energy systems, ensuring that they make informed decisions.
• Our commitment includes clearly and honestly explaining both the pros and cons associated with solar investments, with no intention to mislead or misrepresent any information.

6. Honesty and Integrity in Marketing and Sales Practices

• We pledge to maintain truthfulness in all communications, including advertising, promotional materials, and customer interactions.
• We vow never to engage in misleading tactics or statements that could compromise the consumer’s trust in our products or services.

7. Ethical Sales Practices and Employment Standards

• We pledge that all sales activities are conducted by W2 employees of our member companies, eliminating any split wage arrangements (e.g., a W2/1099 relationship) to promote fairness and ethical employment practices.
• We commit to holding all employees to the highest professional and ethical standards, ensuring that each representative embodies our association’s values.

8. Accountability and Responsiveness to Regulatory Bodies

• We pledge to respond promptly, transparently, and comprehensively to any Nevada State Contractors Board, Attorney Generals Office or other enforcement agency inquiries, complaints, or requests for information.
• We are committed to upholding public trust and working in cooperation with regulatory entities to foster a well-regulated, consumer-friendly industry.

9. Advocacy for Consumer Protection Policies

• We actively support policy initiatives that enhance consumer protections within the solar industry, advocating for measures that increase transparency, fairness, and accountability across the sector.